Scherdiva Salon Policies

Beauty Spot!

Eye Makeup: First of all make preparations for making a base for eye makeup. Make a base for applying colors on the eyelids by applying fine layers of primer or foundation. It will smoothen eye skin by leveling the imperfections. This will make the makeup look natural and keep it there for longer. If you are using powder eye shadow, use powder on eyes. If you are using crème eye shadow, apply only foundation and no powder as cream eye shadow can be easily put on foundation.

Scherdiva Salon Policies
Children and Underage Clients: We welcome Children in our salon as clients and visitors but it is imparitive that they are at a mature age to wait without causing a scene or needing constant attention from their accompanying adult. If your child is booked for an appointment they need to be at an age where they are ready for a salon environment without it causing stress to your child or to the stylist. If you feel that this could be a concern there are local salons that are available just for kids. We hope that you understand after all we have put this in place for the safety, well being and over all enjoyment of our space for all of our clients. Haircuts: If you need a haircut adjusted we will honor a "redo" of a haircut at no cost to you within 7 days of your appointment. If you choose to request a new and entirly different haircut that was not consulted about, it will be considered a new haircut appointment and your stylists standard fee will apply. Chemical Services: We guarantee our chemical services when products that have been recommended to you by your stylist and have been purchased from Scherdiva. If for any reason you are not satisfied with a chemical service we must be notified within 7 days of application. After 7 days an additional fee may be assessed. We are very clear in our consultations to avoid any miscommunication. It is key that if you are not satisfied to let us know immediately. We are very approachable and will go the extra mile to correct any situation. If you choose to have chemical services it is imperative that you follow an at home care regimen that we recommend. We use a complete hair color and hair care system which work hand in hand to compliment one another. If a store bought shampoo (professional or not) is used we will not guarantee the results. Appointment Cancellations and "No-Shows" Scherdiva Salon requires a 24 hour notice of an appointment cancellation. This allows us the opportunity to fill the time slot that you were in so we do not lose money. If this becomes a reoccuring pattern we will require a credit card to be held on file for future appointment and you will be billed for no more than half of your scheduled service should this happen again in the future. We understand that there are emergencies and situations where a 24hr notice cannot be given but we can only absorb so much. Returned Checks If a personal or business check is used as a form of payment and is returned a $25.00 returned check fee will be assessed to the balance. Once a check has been returned for non-sufficient funds you will no longer be able to use a check as a form of payment with Scherdiva Salon. We also accept Visa, Master card, American Express and Discover. Cash and travelers checks are also acceptable forms of payment. Retail (At Home Care) Returns At Home Care products that are purchased from me are 100% returnable within 30days of purchase. If you feel the product is not performing as you would like it to, please return it so we can find the right product for you or explain how the product should be used and applied. Service Guarantee We back our services 100%. If you are not satisfied with a service provided please let us know as soon as possible so we have the opportunity to make it right.

Scherdiva Salon Policies

Children and Underage Clients: We welcome Children in our salon as clients and visitors but it is imparitive that they are at a mature age to wait without causing a scene or needing constant attention from their accompanying adult. If your child is booked for an appointment they need to be at an age where they are ready for a salon environment without it causing stress to your child or to the stylist. If you feel that this could be a concern there are local salons that are available just for kids. We hope that you understand after all we have put this in place for the safety, well being and over all enjoyment of our space for all of our clients.

Haircuts: If you need a haircut adjusted we will honor a "redo" of a haircut at no cost to you within 7 days of your appointment. If you choose to request a new and entirly different haircut that was not consulted about, it will be considered a new haircut appointment and your stylists standard fee will apply.

Chemical Services: We guarantee our chemical services when products that have been recommended to you by your stylist and have been purchased from Scherdiva. If for any reason you are not satisfied with a chemical service we must be notified within 7 days of application. After 7 days an additional fee may be assessed. We are very clear in our consultations to avoid any miscommunication. It is key that if you are not satisfied to let us know immediately. We are very approachable and will go the extra mile to correct any situation. If you choose to have chemical services it is imperative that you follow an at home care regimen that we recommend. We use a complete hair color and hair care system which work hand in hand to compliment one another. If a store bought shampoo (professional or not) is used we will not guarantee the results.

Appointment Cancellations and "No-Shows"

Scherdiva Salon requires a 24 hour notice of an appointment cancellation. This allows us the opportunity to fill the time slot that you were in so we do not lose money. If this becomes a reoccuring pattern we will require a credit card to be held on file for future appointment and you will be billed for no more than half of your scheduled service should this happen again in the future. We understand that there are emergencies and situations where a 24hr notice cannot be given but we can only absorb so much.

Returned Checks

If a personal or business check is used as a form of payment and is returned a $25.00 returned check fee will be assessed to the balance. Once a check has been returned for non-sufficient funds you will no longer be able to use a check as a form of payment with Scherdiva Salon. We also accept Visa, Master card, American Express and Discover. Cash and travelers checks are also acceptable forms of payment.

Retail (At Home Care) Returns

At Home Care products that are purchased from me are 100% returnable within 30days of purchase. If you feel the product is not performing as you would like it to, please return it so we can find the right product for you or explain how the product should be used and applied.

Service Guarantee

We back our services 100%. If you are not satisfied with a service provided please let us know as soon as possible so we have the opportunity to make it right.